Well, I think one of the skills that you learn over time is, you really learn body language, down to where their finger is put on their cheek or something like that.
Now, of course, we have no vision at all. It is just oral and audio. In real life, or even on Skype, I can at least look at you and see, are you zoning out? Do you look satisfied with my answer? On the phone, it’s impossible. We don’t get that just very simple level of feedback.